Privacy Policy

Overview

Frenetic India Service Private Limited (Amaze Pays) manages this website ("Platform"). This Privacy Policy explains how we gather, utilize, and safeguard your data. By accessing or using this site on any device, you agree to the terms outlined here. This policy applies to both current and past visitors of the website.

Information We Collect

Automatically Collected Information:

1. We collect anonymous data from server logs, including cookies, IP address, and browser type.

Actively Collected Personal Information:

2. We actively collect personal information to improve our services. This includes your name (first and last), email address, mobile phone number, contact details, address, postal code, identity proof, product/service preferences, and opinions on website features.

3. We also collect usage data, such as pages visited, links clicked, frequency of page visits, and interaction counts.

Payment Information:

4. For payments, we collect your name and billing address, which is securely processed by our payment partners.

Analytics Tools:

5. We use analytics tools like Google Analytics to understand website usage. This may involve cookies and tracking data, including viewing habits and geographic information.

Purpose of Collecting Information

We collect your information to enhance your experience on our website by tailoring content to your interests, fulfilling contracts, and providing the services you request. Additionally, we use it to respond to inquiries, improve website functionality based on user patterns, conduct market research, and communicate updates on products, services, promotions, and feedback. Your information also helps us ensure security and prevent fraud.

Sharing Your Information

We value your privacy and do not sell or rent your personal data. However, there are limited circumstances under which we may share your information: with your consent; to provide and facilitate services through trusted partners; for legal reasons, such as complying with court orders or defending against legal claims; with business successors or affiliates in the event of a merger or acquisition; and in an aggregated, non-identifiable form with partners and advertisers to enhance our services.

Third-Party Platforms

This website may link to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before using their services.

Data Security

We implement reasonable physical, technical, and administrative measures to protect your data. However, we cannot guarantee complete security for data transmitted over the internet. Our security measures comply with applicable laws and standards.

Your Rights

You have rights regarding your personal data, including:

1. Accessing and reviewing your data
2. Requesting corrections
3. Deleting or stopping the use of your data
4. Withdrawing consent for data processing
5. Objecting to direct marketing
6. Providing guidance on data use after your death
7. Raising complaints with local data protection authorities

To exercise these rights, contact us at support@amazepays.in.

Data Retention

We retain your data only as long as necessary for the purposes outlined. Third parties that process your data for us will also retain it only as long as needed. Statistical data will be anonymized.

Policy Updates

This Privacy Policy was last updated on July 3, 2024. We may update it at any time. Please check our website regularly for changes.

Grievance Officer

For any questions or concerns, contact our Grievance Officer:

Mr. Samsher Hashmi
98-103, 4th Floor, Aditya Industrial Estate Co-op Premises Ltd, Mindspace Behind Evershine Mall, Off Link Road, Malad West, Mumbai - 400064
Email: support@amazepays.in

Jurisdiction

By visiting this website, you agree to the laws of India and the exclusive jurisdiction of the courts in Mumbai.