AmazePays

Website Terms of Use

A. General

www.amazepays.in is an Internet-based portal owned and operated by Frenetic India Services Private Limited, a company incorporated under the laws of India, with its office at 3rd Floor, Unit No. 302, 9 Business Bay Bldg, Off New Link Road, Mindspace, Behind Evershine Mall, Chincholi Bunder, Malad West, Mumbai, Maharashtra, 400064, India.
Use of the Website is offered to you conditioned on acceptance of all the terms, conditions, and notices contained in these Terms, along with any amendments made by Frenetic India Services Private Limited at its sole discretion and posted on the Website.

B. Communication

Frenetic India Services Private Limited may use the information submitted by you to respond to any queries raised by you pursuant to your use and access to the Website. We may also use this information to send you e-mails and SMS for administrative and marketing purposes, through its servers and systems; or through third party e-mail or SMS service providers. User can unsubscribe/opt-out from our communications sent on SMS and email anytime:

Please email us at support@amazepays.in to unsubscribe from SMS or email;
User can also unsubscribe from emails by clicking the "Unsubscribe URL" mentioned in the footer of the emails.

C. Functionalities Offered

This Website serves as an information gateway to our business model, including the products and services that we extend to the Users.

D. Privacy Policy

You hereby understand and agree that you have read and fully understood the Privacy Policy of Amazepays set out herein: https://amazepays.in/privacy-policy .
PRIVACY POLICY OBJECTIVE:- Privacy Policy to be uploaded onto the websites of Frenetic India Pvt Ltd, in order to ensure compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. You hereby understand and agree that you have read and fully understood the Privacy Policy of Amazepays set out herein: https://amazepays.in/privacy-policy .

Identity verification (DigiLocker)

Frenetic India Services Private Limited may require you to complete a one-time identity verification using DigiLocker before account activation or before you place certain orders on the Website or mobile app. This helps protect your account from fraud, keep payments secure, and meet applicable financial regulations.

  • You must confirm consent before Frenetic India Private Limited initiates DigiLocker verification. By continuing, you agree to share your DigiLocker Aadhaar details with Frenetic India Private Limited for one-time identity verification.
  • DigiLocker opens in a secure window operated by the Government of India. You sign in with the mobile number linked to your Aadhaar and choose to share your Aadhaar details with us. You must not misrepresent your identity or use another person's DigiLocker credentials.
  • Verification is normally required only once per account unless Frenetic India Private Limited requires re-verification for security, legal, or regulatory reasons.
  • If verification is interrupted, you may safely retry from the login or onboarding screen unless we tell you otherwise.
  • Frenetic India Private Limited retains the verified identity information returned by DigiLocker that we need to operate your account, including your name, date of birth, encrypted Aadhaar number, masked Aadhaar identifier, gender, care-of name, address line, district, state, pincode, encrypted PAN details when returned, DigiLocker verification references, and related consent and audit records. We do not store your full Aadhaar or PAN number in plain text, Aadhaar photograph, biometric data, or raw Aadhaar XML as permanent records, and we do not require scanned document uploads in this flow. Further details are in our Privacy Policy.

Frenetic India Private Limited is not responsible for outages, delays, or errors on the DigiLocker platform or on networks outside our control. Your use of DigiLocker is also subject to DigiLocker's own terms and policies.

E. User Obligations

You agree and undertake to use the Website only to access information regarding Amazepays including the products and services provided by us. When using the Website, you agree and undertake not to:

  • Modify, alter, or make any derivative uses of our content, trademarks, technology platform, or its underlying software, or any portion thereof;
  • Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website;
  • Infringe upon or violate the rights of Amazepays, its users, or third parties;
  • Download, copy or imitate any portion of the Amazepays technology platform, its underlying software and content, or its user interface, or the Website, except as expressly permitted by us;
  • Aggregate or scrape any content, data, or other information from the Website to be aggregated or shown with material from other sites or on a secondary site without our express written permission;
  • Hyperlink to the Website or deep-link to any portion of our Website without our written consent;
  • Interfere with our Website's attempt to access or steal any data and information on or related to the Website;
  • Seek to transact any fraudulent or illegal activity, through any means or corrupt practices, including hacking, password mining, deceptive impersonation of another person, misrepresentation of your affiliation with a person or entity, hiding or attempting to hide your true identity or location (including via proxy server or otherwise), or providing false, inaccurate, or altered documentation, information, or identification;
  • Circumvent or seek to circumvent any security measures or other features meant to protect the security of the Website and the users' security;
  • Use the Website other than for its intended purposes (including for any malicious, threatening, unethical, harassing, fraudulent, or illegal activity) or otherwise in violation of these Terms of Use;
  • Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
  • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
  • Conduct or forward surveys, contests, pyramid schemes, or chain letters;
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  • Violate any code of conduct or other guidelines, which may be applicable to any particular Service;
  • Violate any applicable laws or regulations for the time being in force in or outside India;
  • Violate any provisions of these Terms of Use or any other terms and conditions for the use of the Website contained elsewhere herein.

Under no circumstance shall Amazepays be liable for any consequential, indirect, or remote loss that you or your friends and family may suffer.
Your accessing this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein Subject to these Terms. Company grants you a non-transferable, non-exclusive, revocable, limited license to access the Site solely for your own personal, noncommercial use. You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website, you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Certain Restrictions The rights approved to you in these Terms are subject to the following restrictions: (a) you shall not sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site; (b) you shall not change, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means unless otherwise indicated, any future release, update, or other addition to functionality of the Site shall be subject to these Terms. All copyright and other proprietary notices on the Site must be retained on all copies thereof. Company reserves the right to change, suspend, or cease the Site with or without notice to you. You approved that Company will not be held liable to you or any third-party for any change, interruption, or termination of the Site or any part.

F. Usage Conduct

Access to and use of the site is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data resulting therefrom. Access to the Site Subject to these Terms. Company grants you a non-transferable, non-exclusive, revocable, limited license to access the Site solely for your own personal, non commercial use. It excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

G. Intellectual Property Rights

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Amazepays owns all Intellectual Property Rights to and into the trademarks "Amazepays", and the Website, including, without limitation, any and all rights, title, and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce, or distribute any content from the Website belonging to Amazepays without obtaining authorization from Amazepays. Notwithstanding the foregoing, it is expressly clarified that you will solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video, or any other material which may be accessible through your post, or any other content that you upload, transmit, or store when using the Website.

H. Gift Card Storage Services

Amazepays Gift Card Storage Services are provided to offer convenience to its users towards storing all the various Gift Card details in one place, and no fees are levied on the user for such services. While Amazepays has a robust security system in place, you agree that the risk of any loss of information stored will be borne by you and that Amazepays shall not be liable for the same. Although Amazepays agrees to take best efforts to protect the security of the data provided, Amazepays shall not be liable at all for any loss arising due to: (i) computer virus; (ii) third-party hacking; (iii) technical glitches; or (iv) unauthorized access or use of information.

I. Links to Third Party Sites

Amazepays may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Amazepays, and Amazepays is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Amazepays is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Amazepays provides links to online advertisements to you only as a convenience, and the inclusion of any link does not imply endorsement by or affiliation with Amazepays of the Linked Sites, nor does it represent the advice, views, opinions, or beliefs of Amazepays. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information. Any reliance placed on the contents or use of such Linked Sites shall be at the user's own risk.

J. Pricing Information

You can make the payment via any one of the following methods of payment: Credit/Debit Card, Net Banking or UPI. Credit/Debit Card and Net Banking Payments are processed via the Company's online payment service partners.

K. Disclaimer of Warranties & Liability

Frenetic India Services Private Limited has endeavored to ensure that all the information on the Website is correct, but Frenetic India Services Private Limited neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. In no event shall Frenetic India Services Private Limited be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages. Neither shall Frenetic India Services Private Limited be responsible for the delay or inability to use the Website or related Functionalities, the provision of or failure to provide Functionalities, or for any information, software, products, Functionalities and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Frenetic India Services Private Limited shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Frenetic India Services Private Limited control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

L. Availability

Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability.

M. Indemnification

You shall defend, indemnify, and hold harmless the Company, its affiliates and each of its, and its affiliates employees, contractors, directors, suppliers and representatives from all losses, costs, actions, claims, damages, expenses (including reasonable legal costs) or liabilities, that arise from or relate to your use or misuse of, or access to, the hardware, Platform, Service, Content, or otherwise from your violation of these Terms of Use, or infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. The Company reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with the Company in asserting any available defence.

O. Copyright and Trademarks

Copyright in works contained in the Platform, including but not limited to all Content, features, functionality software, design, text, sound recordings and images, are the Company's exclusive property, or licensed by the Company, except as otherwise expressly stated. You may access the Platform only for your use of the Services offered. All trademarks, service marks, trade names, trade dress, and other forms of intellectual property are proprietary to the Company. No information, code, algorithms, content or material from the Platform may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the Company's express written permission.

P. Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.

Q. Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

R. Governing Law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles, and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mumbai, India.

S. Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers' Personally Identifiable Information, notification by e-mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis. These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

T. Website Terms of Use

The Amazepays website located at https://amazepays.in is a copyrighted work belonging to Frenetic India Services Private Limited. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features.
All such additional terms, guidelines, and rules are incorporated by reference into these Terms. These Terms of Use described the legally binding terms and conditions that oversee your use of the Site. BY LOGGING INTO THE SITE, YOU ARE BEING COMPLIANT THAT THESE TERMS and you represent that you have the authority and capacity to enter into these Terms. YOU SHOULD BE AT LEAST 18 YEARS OF AGE TO ACCESS THE SITE. IF YOU DISAGREE WITH ALL OF THE PROVISION OF THESE TERMS, DO NOT LOG INTO AND/OR USE THE SITE.

U. Termination

The Company may terminate your access to all or any part of the Service at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your membership. If you wish to terminate your account, you may do so by following the instructions on the Platform. All provisions of these Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

V. Report Abuse

If you come across any abuse or violation of these Terms, please report to support@amazepays.in